Wizards at Tribeca Customer Service

Post by Chiefeater VK

It had been over two years since my last visit to Wizards at Tribeca, but I found myself there again for lunch. The grilled unagi rice bowl (RM36) had been getting a lot of recommendations, so Jen decided to give it a try. While she appreciated the crispy, grilled unagi and its flavour, she found it a bit too thin, which took away from the overall bite and texture she was expecting.
Wizards at Tribeca

As for me, I opted for the braised beef ragout (RM40), which was served with gnochetti. For those unfamiliar, gnochetti are small, shell-like pasta that somewhat resemble sago worms in appearance. They’re smaller than gnocchi and hold sauce well due to their shape, but visually, I couldn’t help but draw that comparison.
Wizards at Tribeca

One nice touch is that Wizards offers a free slice of cake to those celebrating a birthday. So, if it’s your special day, don’t hesitate to let them know.
Wizards at Tribeca

Lasting impression

What left a very lasting impression was how they responded to a mistake in the bill. I discovered several days after I had been there that I had accidentally been billed for 2 glasses of wine instead of the one which I had. Contacting them at the WhatsApp link below, I was connected to the Sajib - the operations manager. Explaining the situation to him, he quickly apologised for the mistake and within minutes had refunded the monies to me. That was one of the best experiences I had gone through in terms of a refund. Definitely a winning customer service moment.

Business Hours
Monday to Thursday
10:00 am to 06:00 pm

Friday to Sunday
10:00 am to 10:00 pm

🔎
Ask A
Question

Welcome to Chiefeater's Big Brain AI

Hi there, I'm the Chiefeater AI at your service 😊 Try the preset questions below or type in your own question. Ask me a detailed question and you'll get a more detailed answer!

EnglishBahasa Malaysia中文

what's good hereShow me what's good herewhat kind of foodWhat kind of food does this place serve?pricesShow me prices at this restaurantsenior & kids discountShow me discounts and prices for seniors and childrenopening hoursWhat are the opening hours?locationWhere is this located?

apa yang sedapApa yang sedap di sini?jenis makananApa jenis makanan yang dijual di sini?harga makananSaya ingin lihat senarai harga di restoran iniwarga emas dan kanak-kanakAda diskaun dan tawaran untuk warga emas dan kanak-kanak?jam operasiApakah masa beroperasi untuk restoran ini?lokasiRestoran ini di mana?

这里什么好吃的这里什么好吃的类型的食物类型的食物价格我要看价格老年人和儿童折扣老年人和儿童折扣营业时间营业时间地址地址